Privacy Policy

    Last updated: 06/23/2024

    1. Introduction

    Welcome to myClean (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”). Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of our service immediately.

    2. Information We Collect

    2.1 Personal Information

    • Name
    • Email address
    • Phone number
    • Billing address
    • Payment information

    2.2 Location Data

    GPS location (with your permission)

    2.3 Usage Data

    • App usage statistics
    • Device information (e.g., device ID, model, operating system)

    2.4 User Content

    • Photos of trash/pickup locations
    • Communication with service providers

    3. App Permissions

    3.1 Location Services

    Purpose: To locate nearby service providers and optimize routes for trash collection.
    Usage: Precise location when the app is in use; approximate location in the background.

    3.2 Camera

    Purpose: To allow users to take photos of trash or pickup locations.
    Usage: Only when manually activated by the user within the app.

    3.3 Storage

    Purpose: To save photos and app data locally on your device.
    Usage: Read and write to your device’s storage.

    3.4 Network/Internet Access

    Purpose: To communicate with our servers, process requests, and update the app.
    Usage: Full network access when the app is in use.

    3.5 Push Notifications

    Purpose: To send updates about your pickup requests, service provider arrivals, and promotional offers.
    Usage: Send notifications to your device.

    3.6 Microphone

    Purpose: To enable voice commands or audio notes for pickup instructions (if applicable).
    Usage: Only when manually activated by the user within the app.

    3.7 Phone State

    Purpose: To pause app activities during phone calls and ensure smooth operation.
    Usage: Read phone status and identity.

    3.8 Billing

    Purpose: To process in-app payments for services.
    Usage: When making transactions within the app.

    4. How We Use Your Information

    5. Sharing of Your Information

    We may share your information with:

    We do not sell your personal information to third parties.

    6. Data Storage and Security

    We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

    7. Your Rights

    To exercise these rights, please contact us using the information provided in the “Contact Us” section.

    8. Location Data

    We collect and use location data to connect you with nearby service providers. You can disable location services through your device settings, but this may limit certain features of the app.

    9. Children’s Privacy

    Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information.

    10. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

    11. Contact Us

    If you have any questions about this Privacy Policy, please contact us at:
    contact@mycleanapp.org
    myclean.app@gmail.com

    12. Consent

    By using our Service, you consent to our Privacy Policy.